We at INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A respect your privacy and appreciate your confidence in us. In this Privacy Policy we explain to what basis we can use your personal data, and how they are managed.

Who is responsible for the handling of your personal data?

O INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A is responsible for the management of the data of its clients and potential clients, who navigate on this website and/or fill out the available forms and with who commercial relations are maintained.

For any inquiries related to the management of your personal data, you can contact the Head of Data Protection through the following:

INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.
Address: Avenida Dr. Mário Soares, Pavilhão Multiusos, 1o Piso, Topo Norte 2040-413 Rio Maior
E-mail: rh@igalenico.pt
How do we collect your personal data?
Your personal data will be collected and managed in the following situations:

1. If you proceed with the filling out of your personal data, and the submission of the forms on this website

2. If you utilize a service made available by us, or acquire a product from our line of sales

3. Through a direct collection, we access the statistical information relative to the use of the website, in an aggregate and anonymous manner

4. In a labor context: for the use of the employees restricted to the organization

O INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A. utilizes cookies on its website to improve performance and user experience.

“Cookies” are small text files that are stored on your computer or mobile device, that through your browser, retains only generic information related to user preferences; allowing to access specific areas of the website and for a faster and more efficient navigation, eliminating the need to repeatedly introduce the same information.

The users by clicking the option ACCEPT on the banner cookies, and proceeding with the navigation of the website, are accepting the use of cookies, including for future accesses, the implementation of cookies by the terms indicated above. At any moment, the user is able, through their browser, to decide if they want to be notified of the use of cookies, as well as the blocking of any respective. The removal or block of cookies can limit the access of certain areas of the website.

For what purposes and on what basis can your personal data be used?

Customer Management

The data collected is processed automatically and is intended for registration on the customers’ file on the database of INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A, for consequently collecting invoices and future contacts, namely information on supplies in progress. The respective holder is guaranteed, in accordance with EU Regulation 2016/679, the right to access, rectify and delete them, by sending a communication to the email rh@igalenico.pt

Use of the website

Whilst visiting the website, it is not necessary to provide any personal data in the use of the website INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.

Users’ personal data is only collected when any of the available features are subscribed, which are indispensable for them to provide the information, or when any type of form available is filled out, such as: request for information on disclosed products, participation in events.

Marketing/Communications

Your data will be collected and used for Marketing purposes (communication of the newsletter, events, services, sales and other information that is considered relevant), the exact terms selected in the Preferences Form on this page. This data processing will be carried out only with your consent. If you consent, you will receive marketing communications via e-mail or SMS. You may, at any time, object to this data processing. Your data will be kept for this purpose until the holder exercises his right of opposition.

Recruitment

During the selection of personnel and recruitment process, INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A proceeds with the collection and process of the personal data of the respective candidates with the aim of possibly concluding a contract.

In the case of spontaneous applications, the same are subject to analysis, asking INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, SA for consent to keep them on file for a certain period – which, in compliance with the recommendations of the National Data Protection Commission, cannot exceed (12) twelve months – in the expectation of a future professional opportunity.

On what basis can we process your personal data?

We process your data for the following cases:

Consent

When you have expressed consent – in writing, orally or through the validation of an option – and prior and if that consent is free, informed, specific and unambiguous.

Or

The execution of a contract or pre- contractual diligences

When the processing of personal data is necessary for the preparation, execution and management of the contract being or about to be executed with INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.

Or

Fulfilment of legal obligation

When the processing of personal data is necessary to oblige with the fulfilment of a legal obligation that INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A is subject to.

Or

Legitimate interest

When the processing of personal data, restricted to the minimal data, corresponds to a legitimate interest of the responsible, for example, the processing of data indispensable to the improvement of the quality of services.

What are the deadlines of processing and retention of personal data?

O INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A processes and retains personal data according to the object.

There are cases in which the law obliges that the processing and retention of data lasts for a minimum period, namely for 10 (ten) years, in the case of data necessary for the information to the Tax Authority for taxing and tax purposes.

Whenever there is no existence of a specific obligation, the data will be processed only for the period necessary for the purposes that motivated its collection and retention.

Transmission of personal data – procedure?

Your personal data is processed exclusively by INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A, being able to resort to subcontracted platforms for its own management, such as, the case of e-mail marketing platforms. In those cases, it is trusted that INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A takes the contractual measures necessary to guarantee that subcontractors respect and protect the personal data of the holder.

What rights are guaranteed to the holders of Personal Data?

At any moment, you can:

 Request access to the information retained that concerns you: the holder of personal data, has the right to obtain a confirmation that the data concerning he/she is or not object to processing, and if it is the case, to access their personal data and access the information expected by law, for that matter.

•   Request a rectification of the information, if it is inaccurate or incomplete: the holder of personal data has the right to which INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A, without a unjustifiable delay, rectifies the inaccurate or incomplete data.

•   Request the elimination of personal data: the holder of personal data has the right to request INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A the elimination of their data, being so obligated to erase the personal data, without an unjustifiable delay, when the following motives are met:

  1. a) The personal data stopped being necessary for the purposes to which motivated its collection or processing;

  2. b) Removal of consent for the processing of data (in the cases in which the processing is based on consent) and there is no other existing reasoning for the processing;

  3. c) Opposition to processing and the nonexistence of legitimate interests that justify the processing;

•   Request a limitation to the processing of personal data: the holder of personal data has the right to request INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A the limitation of processing their personal data if the following motives are met:

  1. a) Claim the accuracy of the personal data, during a period that allows INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A to verify its accuracy;

  2. b) The processing of data is lawful and the holder is against the elimination of the personal data, and requests, as a result, the limitation of its use;

  3. c) INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A no longer finds use for the personal data, but the data is required by the holder for declaration reasoning, exercise or defense of a right for a judicial claim;

  4. d) If there is an opposition to the processing of the data, as long it’s verified that the legitimate motives of the responsible for its treatment prevail over those of the holder of the personal data.

•   Opposition of the processing of your personal data: in the cases which the processing of data is made with legitimate interest concerning INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A.

•   If the processing depends on consent, then there is a right to remove it: if the consent is legally necessary for the processing of personal data, the holder of the personal data then has the right to retract the consent at any time, despite the right not compromising the lawfulness of the processing in progress with the consent previously given, not even the processing beforehand regarding the same data, based on another legal fundamental, which is the case with the fulfilment of a contract or legal obligation to which it is subject to.

•   Complaint to the control authority – Comissão Nacional de Protecção de Dados (CNPD)

  Know the existence of a data breach / security incident, as shown below.

  In the case there is a will to exert your rights, there should be a written contact, through e-mail rh@galenico.pt or through a letter to the indicated address- Avenida Dr. Mário Soares, Pavilhão Multiusos, 1o Piso, Topo Norte, 2040-413 Rio Maior

  Safety of Personal Data

  O INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A uses technical and organizational measures to protect the safety and confidentiality of personal data, conforming with the General Regulation for Personal Data.

  These measures are systematically inspected when there is the existence of news legal compliances and there is a need for technological developments.

  In the case that a violation of safety is verified, originated in an accidental or unlawful manner, the destruction, loss, alteration, disclosure or non-authorized access of personal data, INSTITUTO GALÉNICO – PRODUTOS FARMACÊUTICOS, S.A will communicate the occurrence to the competent authority during the legal time frame, as well to the holder of the personal data.

  Complaint to the Control Authority

In the eventual occurrence of not being satisfied in the manner of how your personal data is being treated, you have the right to present a complaint to the Comissão Nacional de Protecção de Dados (CNPD) ); Rua de São Bento, no. 148 – 3o; 1200- 821 Lisboa; or through e-mail: geral@cnpd.pt